Administrator

SVB Solutions

Administrator
Location: Warwick, Warwickshire (Hybrid – 2 days working from home)
Salary: £24,576 per annum + Excellent Benefits
Job Type: Full-time, Permanent

Are you an organised and detail-focused Administrator looking for a long-term career opportunity? We’re recruiting on behalf of a leading insurance firm in Warwick, offering career progression and training, hybrid working, and a supportive team environment.

This key administrative role in the Claims Assessment team involves:

Supporting the end-to-end claims assessment process. You’ll play an important role in ensuring smooth operations while maintaining high standards of customer service and data accuracy.

Key responsibilities in this Claims Assessment role:

  • Provide administrative support to the Claims Team
  • Liaise with policyholders, suppliers, repairers and internal teams
  • Accurately update the CRM system with customer interactions
  • Assess and process insurance claims with a critical and logical approach
  • Produce spreadsheets and reports to support the team

What we’re looking for in this Claims Assessment Administrative role:

  • Previous experience in administration, customer service, call centres, or insurance
  • Strong IT skills, especially with Microsoft Office
  • Excellent organisational and time-management skills
  • Clear written and verbal communication
  • Analytical thinking and attention to detail
  • A proactive, curious mindset with a willingness to learn
  • Must be able to reliably commute to Warwick for 830 am start on office based days

(Experience in motor or home insurance is desirable but not essential.)

Benefits Include:

  • Private healthcare, life insurance & critical illness cover, discounts, Employee Assistance Programme & casual dress code, social events
  • Free on-site parking and modern offices
  • Close to Warwick Parkway station and the A46

If you’re looking to build your career in an established, growing insurance company that values your contribution, then please apply today.