Care Home Manager

At Beluga Rox we are looking for a Care Home Manager to Manage our client’s newest nursing home in Great Yarmouth, offering a serene retreat akin to a five-star boutique hotel. Designed for resident wellbeing, it boasts 42 beautifully appointed bedrooms and expansive living spaces. Our client’s commitment to excellence ensures that every detail is meticulously crafted to provide the highest standard of care and living.

As the Care Home Manager, you will oversee the daily operations of the home. As a regulated business, They expect the Care Home Manager to be registered with the Care Quality Commission (CQC) and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

You will be supported externally by dedicated Operations and Central teams, and within the home you will have the support of a Deputy Manager and Administrator, as well as Hospitality and Housekeeping teams. These teams will collaborate with you to ensure smooth operations and exceptional care for our residents.

Role and Responsibilities

• Provide leadership and direction to the home’s staff team, promoting a culture of kindness, compassion, and empathy.
• Recruit, train, motivate, and retain a team of skilled care professionals committed to delivering person-centred care.
• Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.
• Manage the home’s budget, ensuring financial targets are met and costs are effectively managed.
• Develop and implement a strategic marketing plan to maintain full occupancy and promote the home’s services to potential residents, families, and stakeholders.
• Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.
• Oversee all records to ensure the home’s administrative tasks are completed in a timely and efficient manner.
• Continuously monitor and evaluate the home’s performance, identifying areas for improvement and implementing necessary changes.
• Manage and mitigate risks effectively, ensuring a safe and secure environment for residents and staff.

What you need for this role

• Previous experience managing a nursing home.
• A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings.
• Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.
• A proven track record of marketing and business skills within the private care sector, running a commercially successful care home.

What ‘s in it for you

• Comprehensive induction and training program.
• Opportunities for career development and progression.
• Excellent performance-related bonus and additional bonuses based on excess profit
• Employee Assistance Programme
• Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
• 25 days annual leave plus bank holidays
• We’ll pay for your full DBS disclosure

If you would like to find out more on this Care Home Managers Role, please call Vanessa at Beluga Rox on 01244 562-000.