Customer Service Advisor

  • IT
  • Full Time
  • Wrexham, Wales (Remote)
  • £25k per year + Free parking, 20 days + Bank Holidays + Pension GBP / Year

Recruit4staff

Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their site in Wrexham  

For the successful Customer Service Advisor our client is offering:

  • Salary up to £25,000 per annum
  • Monday to Friday 8.30am till 5.00pm
  • Permanent position
  • Benefits: Free parking, 20 days + Bank Holidays + Pension

The role – Customer Service Advisor :

  • Responsible for managing inbound calls, emails and responses to customers
  • Handling a range of enquiries across two services in the UK Region
  • Manage and take ownership of any complaints from customers and members of the public
  • Administer emails and respond to customers via telephone and written methods where necessary 

What our client is looking for in a Customer Service Advisor :

  • Previous customer service experience – ESSENTIAL
  • Experience working with customer complaints / problem solving – ESSENTIAL
  • Good MS Office Literacy – ESSENTIAL
  • Confident communicator
  • Able to cope under pressure in a call handling environment

Key skills or similar Job titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager 

Commutable From: Wrexham, Chester, Denbighshire 

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

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