Customer Service Executive

Recruit4staff is proud to be representing their client, a leading manufacturing company in their search for a Customer Service Executive to work at their facility on Wrexham Industrial Estate

For the successful Customer Service Executive client is offering:

• £24,683.75 per annum
• Monday – Friday – Either; 8:45 am -5:15 pm / 9 am – 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)
• Permanent role with a reputable company 
• Training and development opportunities 
• Free parking on-site
• Increase in pay after 2 years services

The role – Customer Service Executive

• Handling incoming calls ensuring KPIs are met 
• Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively
• To answer technical questions
• Inputting orders on the same day as they’re received 
• To provide support with order entry and returns
• Accurate data entry 

What our client is looking for in a Customer Service Executive:

• Must possess an excellent telephone manner – ESSENTIAL 
• Previous customer service experience working in an office environment – ESSENTIAL 
• Experience in dealing with customers
• Basic computer skills
• Must be able to work effectively as part of a team 

Key skills or similar Job titles:
Customer Service Agent, Customer Service Executive, Customer Service Advisor, Customer Service Assistant 

Commutable From:
Wrexham, Deeside, Ruabon, Chirk, Oswestry, Broughton

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.