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Our company is a start-up IT company based in Tokyo, Japan.
AuraXpro is seeking a reliable, professional Account Manager to support our growing team in the AI training and software engineering space. This is a fully remote position for someone with strong communication skills, excellent organization, and experience working directly with customers or platform partners.
Responsibilities
Create and manage approved work accounts in accordance with each platform’s terms, policies, and verification requirements.
Coordinate account-related updates and administrative activities with our engineering team.
Communicate clearly with platform support teams, customers, and internal stakeholders.
Monitor account status, deadlines, notices, and platform updates.
Maintain accurate records of work activity, payments, and required documentation.
Use a dedicated work laptop and secure internet connection for work-related tasks.
Protect confidential company and platform information.
Requirements
U.S. citizen or lawful permanent resident (green-card holder), where required for platform eligibility.
Native-level or highly fluent American English communication skills, both written and verbal.
At least one year of customer service, account coordination, operations, or related experience.
Strong attention to detail, organization, and follow-through.
Reliable internet connection and a dedicated laptop for work purposes.
Ability to work independently in a remote environment and communicate consistently with the team.
Privacy and Security
Your privacy and security are important to us. The role requires a dedicated work laptop so personal files, photos, documents, and sensitive information remain separate from work activity. We do not request online banking credentials, passwords, or access to personal information unrelated to the job.
All work must be completed in compliance with applicable platform rules. Account credentials must remain private and may not be shared.
Compensation
This position is compensated through a performance-based revenue-share structure. You will receive 20% of the agreed revenue generated through your authorized work activities, while AuraXpro receives 80%. Payment terms, reporting expectations, and the revenue-share agreement will be discussed clearly before work begins.
If you are dependable, communicate professionally, and are comfortable supporting a fast-growing remote technology team, we would be glad to hear from you.