Senior Director of Enterprise Solutions (D365 CE / Power Platform)

Senior Director of Enterprise Solutions (D365 CE / Power Platform)
Canton, MA – 5 Days Onsite
180,000 – 210,000 3 Weeks PTO 401K Medical, Dental & Vision
‍ Reporting to the CFO

The Role

An established and growing global engineering manufacturer is seeking a Senior Director of Enterprise Solutions to own and drive the organisation’s Dynamics 365 CE and Microsoft Power Platform strategy.

This is a senior leadership position with direct visibility to the CFO and responsibility for leading enterprise-wide CRM, automation, and digital process transformation. You will manage a team of three within a broader IT function of nine and play a critical role in aligning business operations with scalable Microsoft solutions.

This role is both strategic and hands-on. You will define the roadmap, governance, and long-term vision for D365 CE and Power Platform while also ensuring effective delivery, user adoption, and system optimisation.

Key Responsibilities

• Own and lead the enterprise D365 CE and Power Platform strategy
• Translate business processes into scalable CRM and automation solutions
• Develop and manage a multi-year D365 CE / Power Platform roadmap aligned to business priorities and budget
• Partner with senior stakeholders across sales, distribution, finance, and operations
• Prioritise and deliver CRM, workflow automation, and data initiatives
• Drive efficiency improvements using Power Apps, Power Automate, and reporting tools
• Establish governance standards for data entry, security roles, access controls, and compliance
• Improve CRM data quality and system usage across the organisation
• Lead user training and drive adoption of Microsoft tools
• Ensure alignment between CRM, ERP, and other enterprise systems

Leadership Scope

• Direct management of 3 team members
• Part of a 9-person IT function
• Executive-level stakeholder exposure
• Strategic ownership of enterprise CRM and automation capability

What We’re Looking For

Experience & Education

• Bachelor’s degree in MIS, Engineering, or related field
• 10 years leading enterprise applications or systems
• 5 years within sales, distribution, or similar industries (food industry experience preferred)
• Strong expertise in Dynamics 365 CE, Microsoft Power Platform, SharePoint, and ERP systems (Prelude ideal)

Core Competencies

• Proven experience designing and delivering D365 CE / Power Platform strategies
• Strong understanding of CRM best practices, governance, and data standardisation
• Experience leading digital delivery or enterprise applications teams
• Knowledge of Microsoft cloud security, compliance, and data privacy
• Hands-on Power Platform capability (apps, automation, reporting)
• Strong stakeholder communication and executive presence
• Continuous improvement mindset with a practical approach to delivery

Why This Role?

This is a high-impact position offering:

• Executive visibility and influence
• Ownership of enterprise CRM and automation strategy
• The opportunity to shape digital transformation in a growing global organisation
• A leadership role with both strategic and operational scope

If you are a senior Microsoft enterprise leader ready to take full ownership of CRM and Power Platform strategy within a scaling organisation, this is a career-defining opportunity.