Ever feel your CRM is a static database that slows outreach and erodes client trust? Recruiterflow turns workflows into action so lean teams can scale without adding headcount. This is how it played out at Guy Last Recruitment (recruitment & staffing, 2–10), led by Guy Last Great British Entrepreneur Awards Global Entrepreneur of the Year Finalist 2024.

Problem
Rapid growth exposed scalability bottlenecks. Legacy tools behaved like storage, not productivity engines. Recruiters lost time to manual steps, and disorganised client communication chipped away at confidence. Personalised outreach at scale became increasingly complex.

Outcome
Job orders grew 142% in two years, time-to-placement fell 34%, and recruiter productivity rose 41% enabling the firm to scale without increasing headcount.

What made the difference

  • Switched from Bullhorn to Recruiterflow, enabling action-driven operations.
  • Automated custom workflows and repetitive admin tasks.
  • Multichannel outreach to both candidates and clients.
  • Structured, personalised touchpoints via automation recipes.

Read the full story here.