2nd line support

Pearson Carter


Onsite Junior Support Engineer £30k

Pearson Carter are currently working with one of the UK’s leading independent Estate Agents. They help people buy, sell, let, or rent properties as well as offering a range of services including property management, mortgage advise and auctions. They are looking for a talented and ambitious IT Support Engineer to join their dynamic IT teams in Lancaster.



  • You will support multiple clients troubleshooting and resolving multiple IT issues for clients.
  • Carrying out both day to day helpdesk support and involved in ad hoc support projects.
  • You will repair, maintain, install, and upgrade computers, servers, and networks.
  • You will provide backup and Disaster Recovery.



  • 2 Years previous experience in an IT Support role.
  • Great communication skills.
  • A driving license.
  • Office 365 support experience (and Azure would be advantageous).
  • Knowledge of 365 Admin Centre (Exchange, policies, Users, Security).
  • Microsoft Server 2019.
  • Strong Microsoft Windows 11.
  • Active Directory.
  • Good Security awareness.


Salary + Benefits

They offer an excellent annual pay of up to £30,000 and benefits such as:

  • Company Pension scheme
  • 28 Days Holiday Inclusive Bank Holidays Per Annum
  • Additional Birthday Day Holiday
  • Wellbeing Package
  • On Going Training & Support to help Develop Your Career
  • Casual Dress



The position at this company is an onsite role meaning you’ll be expected in the office in Lancaster City Centre, 5 times a week. This will be Monday -Friday, 9am-5pm.


How to Apply

Please apply asap with your CV to be considered for this position. You can also get in touch with me on alexandra@pearsoncarter.com or 0191 406 6111.


Pearson Carter is the Global Leader in Microsoft Technology, Web, Mobile and Software Development Recruitment with specialist roles across the globe – www.pearsoncarter.com.


Onsite, Lancaster, Software Development, Vue, React, Node, Team Lead, Senior, JavaScript, UK, .NET, ASP.NET MVC, jQuery, DevOps, Git, PWA, REST, API, VB.Net, Python, AWS, Laravel, HTML, CSS, WordPress, Umbraco, PowerShell, GraphQL, Flutter, Dart, Android, Kotlin, Crypto, Blockchain.