Complaints and Correspondence Assistant

Complaints and Correspondence Assistant needed in Cardiff.

The rate is £12.38ph PAYE

This is a temporary role

The reference number is:                       RQ1312984

The successful candidate will be responsible for assisting the team with administrative tasks. To assist with telephone complaint calls, taking accurate details of the concerns raised by our service users and assisting with administrative tasks such as monitoring and registering complaints under the  statutory Social Services Complaints process.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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