Senior Administrator

Senior Administrator needed in Grays, Essex

The rate is £12.14ph PAYE

This is a temporary role

The reference number is:                                   RQ1294873

The successful candidate will take all referrals to MASH, to listen, question and take appropriate information from callers to identify degree of urgency of cases, to determine next point of contact and bring urgent cases to the attention of the MASH Manager or Duty Social Worker.

They will decide on the appropriateness of referrals and to sign post members of the public to the appropriate resource as necessary and be responsive to the needs and feelings being expressed by callers and to manage the distress or difficult and challenging behaviour of callers, whilst maintaining the department’s practice of confidentiality at all times and to maintain the highest standards of customer care.

 

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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